1. Do I need a PfCO?
The answer to that will depend heavily on what you are doing with your drone. If you are receiving any kind of financial gain for your flying or images then it is likely that you do need a permission for commercial operations. Equally, if you are a business that offers commercial imagery, even as part of a package that isn't directly paid for, then you also probably need a PfCO. There are some potential exemptions, for example university research and if imagery is going to be used purely internally within an organisation, however, not holding a permission could limit where you can fly.
The other advantage to holding a PfCO is that it removes a key limitation for aircraft below 7Kg. Without a permission from the CAA it is illegal to fly over or within 150m of a congested area. A standard, sub-7Kg PfCO removes that limitation. You still have to adhere to other distance regulations, but it gives much more freedom to consider flying legally in built up areas.
2. Can I do my BNUC-S with you?
Short answer... no. The BNUC-S was a qualification that was specific to another full NQE that is no longer trading. Each NQE has its own name for their pilot competency certification/qualification. The CAA recognises each approved NQE equally, so applying with a competency certificate from any NQE will be treated equally from their perspective.
3. What is the difference between the different NQEs?
From the CAA's perspective, nothing. All current full NQEs have been approved by the CAA to assess pilot competence in line with their requirements. Effectively, this means we can supply you with with three certificates; these cover theoretical competence, practical competence and our recommendation that you are issued a PfCO. The NQEs may have different length courses and carry out assessments in different ways; as a result it is important that you choose the NQE that meets your learning needs. The method of delivery tends to depend on the prior experience of the NQE instructors, some of the NQEs instructors come largely from the manned aviation sector and have very little experience of practical drone operations. Others come from military backgrounds. These sectors can provide some useful insight into the drone industry. At The Aerial Academy, we believe that we have achieved a great mix. All our instructors either are, or have been, commercial drone operators. They come from across the drone sector. We also have manned pilots on the team to give insight into the interaction between the manned and unmanned sectors. Most importantly, all our instructors love teaching the course and seeing new pilots progress to the point where they can achieve their PfCO.
More details of our team are available on the About Us page.
4. How long will it take to get my PfCO?
That is really up to you. Our main aim is to get people through, at the latest, within three months of their theory course. An experienced drone pilot who sorts out most of their paperwork before the theory course, could do the flight assessment very soon after the theory. For corporate courses of 3 or more individuals, it is possible to put together a "zero to hero" course that aims to get the majority of the course done in 5 days, but that will depend on the experience of the drone pilots.
5. How much paperwork do I have to complete?
You may have heard that there is a lot of paperwork to complete before you are issued your PfCO. That is true to a degree. The system we have agreed with the CAA is that we will teach to a core Operations Manual. This means that by the time you have completed the theory course, you have a very clear idea of why we need the operations manual and are well prepared to complete your own with the assistance of your instructor. The only other paperwork is the SRG1320 form that allows you to apply for the PfCO. We provide guidance for this as well.
Once you have completed your paperwork, it will then be checked by one of our expert instructors to ensure that it is complete and likely to be accepted by the CAA.
6. How long does the PfCO application take?
The CAA service level agreement for issuing a PfCO is 28 WORKING days. This equates to about 5-6 weeks. As a result, this is often a limiting factor in terms of time, and must be factored in if you are in a rush to complete your PfCO. We will do our best to assist you but, once the CAA application is made, we have no control over the length of time the process takes.
7. Do I need drone insurance to get my PfCO?
Yes. The CAA now requires that insurance is in place when you apply. The insurance must be compliant to EC regulation EC 785/2004. In real terms this means that the absolute minimum requirement is about £1,000,000 public liability. To operate in some environments you might require up to £10,000,000. As a result, it is important that you understand the sector you will be working in and obtain appropriate insurance. You can also insure your drone for damage, which will increase your premiums significantly. Some companies are now providing cover by the day, which could be cost-effective if you are only likely to do 1 or 2 jobs a month.
In terms of your flight assessment, we provide public liability insurance for that, so you don't need to worry about commercial insurance until you make your application. If you are carrying out non-commercial training flights at a safe location, you may wish to consider recreational drone cover. This is generally fairly cheap. Here are some drone insurance providers to help you get your quotes together.
Commercial drone insurance providers:
Recreational drone insurance providers:
8. Can you supply drones?
Although we don't supply drones directly, we are able to recommend some friendly companies who supply drones. Some of these companies are run by our own instructors, others are not, but we only recommend companies that we would buy from ourselves. One of the most important aspects of choosing a drone company is the aftersales service. The reason this is so important is the nature of drone operations means damage is a real possibility. As a result, having good insurance, combined with a reliable provider is important. Two of our instructors have specialist niches for equipment supply:
Jacques Eloff of Vertech Imaging is a fixed-wing specialist who has years of experience in building custom fixed-wing and hybrid drone solutions. Having flown a number of the fixed-wing mapping drones out there, I can honestly say that the Vertech Imaging drones fly superbly, and you will get excellent support from Jacques if you are looking for a custom fixed-wing drone.
For your more standard drones such as the DJI Mavic, DJI Inspire and DJI Phantom ranges we have a relationship with RC Geeks. They have an excellent range of drones, a solid background in RC flight and the aftersales support to get you through any kit issues.
9. Can you recommend flight logging software?
The CAA require you to keep logs of all flights carried out under your PfCO. As a company, we use Airdata UAV. You can of course use the standard DJI logging in the DJI Go and Go 4 apps. However, Airdata UAV allows you to delve much more deeply into the flight data. You can produce 3D maps of your flights in Google Earth, assess battery status, log drone maintenance, produce logs for the CAA (requires gold package or higher). Our candidates get a discount code for 10% off any Airdata package.
10. Do I need to get a CAA permission every time I fly?
When you are issued a Permission for Commercial Operations (PFCO) it is valid for a year from the date of issue. You would only need to get additional permissions from the CAA or NATS if you wanted to do something that is not permitted under your standard permission. This is fairly rare unless, for example, you are flying regularly in central London or in restricted areas.
11. Do I need to write an operations manual every time I fly?
No. The operations manual is a document that is submitted to the CAA on initial application. It gives the CAA the details of your business and the drones you fly, as well as the operating procedures you will employ to fly the drones safely. Ops Manuals are generally reviewed once or twice a year, particularly at renewal time. You ARE required to carry out a site survey and risk assessment before every flight. We will teach you how to do this during the theory course.
12. Who are The Aerial Academy?
Well, in 1972, a crack commando unit was sent to prison by a military court for a crime they didn't commit... Oh wait, no, sorry, that's the A Team! Well, our TAA Team is not much different to be honest. We like building stuff, we have a thing for aircraft (obviously BA may wish to differ on that one) and we love it when a plan comes together. Every member of the team has been invited to join as we feel they have something different to add to the mix. So in no particular order we have people who have experience in or who can help you to develop skills in the following areas:
Basic drone flying to get you started
Advanced drone flying to keep you up-to-date and developing your skills
Night flight (a standard permission is daylight hours only)
Transition from military to civilian life (a couple of our pilots are ex-Armed Service personnel)
Photogrammetry (creating 3D models from a series of still images)
Creative drone filming (our pilots have worked on high profile TV and film productions)
...and much, much more. Please don't hesitate to contact us if you have specific areas you would like to look into and we'll put you in touch with the right person. Our growing team is probably the most experienced set of drone pilots in the UK. Other companies may try to wow you with their flight hours, but do check how many of them are actually on drones and not just manned aircraft.
13. Any more questions!?
If you have any more questions that don't feature here, please don't hesitate to contact us. We are happy to help and love talking drones.